AI Governance
1. Overview
Aurora Coach is an AI-powered coaching platform for software engineering teams. We use AI to remove the analytical friction that stops improvement before it starts—helping teams identify growth opportunities and take practical next steps.
This document provides AI-specific governance information for AI governance committees, InfoSec, and compliance teams. For complete legal terms, see our Terms of Service, Data Processing Agreement, and Sub-processors list.
2. AI Provider & Models
Model selection is centralized—changes require a code deployment with no runtime switching or per-user model selection. See our Sub-processors page for the current list of AI providers.
3. What Data Reaches the AI
Never Sent to Anthropic
- Email addresses
- Passwords or credentials
- Phone numbers
- IP addresses or session data
- Payment information
- Any personally identifiable information we store
What Is Sent
Key Principle
Users are always the source of any identifying content. Aurora Coach never programmatically injects names, emails, or personal profile data into AI prompts.
4. Data Flow
Your browser never communicates directly with Anthropic. All AI interactions go through our server, which handles authentication, validation, and tenant isolation before any data moves.
5. AI Model Training
See Terms of Service Section 6.3 and our DPA for complete details on data usage.
6. EU AI Act Classification
Aurora Coach is designed with privacy-preserving architecture:
- Team Analytics: Performance metrics visible to administrators are aggregated at the team level—they do not identify, score, or evaluate individual employees
- Individual Coaching: AI coaching interactions are confidential and not visible to managers or other users
Based on this architecture, Aurora Coach is not classified as a high-risk AI system under EU AI Act Annex III, Category 4 (Employment). The Service does not monitor or evaluate individual employee performance, make decisions affecting individual employment terms, or profile individuals for employment purposes. See Terms of Service Section 11.6 for complete details.
7. Security & Audit
8. Frequently Asked Questions
Does Anthropic retain our data?
No. Per Anthropic's API terms, data is not retained after processing and is not used for model training.
Can one organization's data leak to another?
No. Tenant isolation is enforced in several layers, including the database level. The AI only receives data from the authenticated user's organization.
Can we audit AI interactions?
AI interactions are logged internally for security and compliance purposes. Logs can be made available upon reasonable request to support legal or regulatory audit requirements.
Where can we learn more about Anthropic's practices?
Visit the Anthropic Trust Center.
9. Contact
For governance and compliance inquiries: [email protected]
General inquiries: [email protected]